台灣大哥大行動客服 Blog info

Taiwan Mobile mobile customer service has a simple and intuitive interface design, combined with a number of thoughtful and practical functions, allowing you to easily grasp the most up-to-date billing information of your account number, and quickly query the required functions and promotions. It is a must-have for Taiwan Mobile users. Dedicated customer service on the go!

“Service Features”

●●Swipe up and down easily with one hand to keep track of frequently used services

•Bills: Simply check the amount due and easily understand the current bill and past records. You can choose to pay by supermarket barcode, credit card or bank account, which is environmentally friendly and convenient!

•Pending billing: Transmission volume information is displayed in real time, and you can quickly grasp the latest usage data. It’s super convenient to purchase more immediately if the transmission capacity is insufficient! Enter the undisbursed account details to see clearly!

•Contract: Presents your contract rate information, as well as the latest renewal or exchange upgrade offers, so you don’t have to wait!

•Telecom bill collection limit: Instantly display the telecom bill collection limit, and you can also check the details of your small consumption transactions at any time.

●●Easily open the shortcut menu and quickly find considerate services

•Digital Life: Provides subscription functions for popular online video streaming services and cloud gaming platforms. No need to swipe a credit card. Use telecom bill collection to quickly complete the application. Enrich your new digital life!

•Customer service: Convenient functions such as door number collection and payment, parking fee collection, store location and WiFi hotspot information, overseas roaming preferential service application, etc.!

•Discounts: Provide personal exclusive discounts and good deals, and the VIP user area invites you to upgrade to VIP users to enjoy various exclusive benefits!

•Settings: Provides changes to account number and password changes, credit card transfers, monthly call details, account/telephone changes, payment notifications, call restrictions, etc.

●●Specialized area for prepaid card users, you can quickly check your balance and store value online, and you can also enjoy exclusive discounts and get free gifts when your balance is reached!

You are welcome to download Taiwan Mobile Customer Service immediately and enjoy mobile e-life easily!

**What should I do if I have problems using the APP?

If you encounter problems with the APP, you can leave information through the APP “Smart Customer Service” or directly dial 188 on your mobile phone, and we will handle it as soon as possible.

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