o2 my Service Blog info

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Die o2 my Service App helps you to clarify questions and problems relating to your Internet and mobile phone connection quickly and easily.

The analysis

• Automatic problem detection

• No waiting time

• Directly to the right instructions

Interactive help

• Automatic problem solving

• Understandable explanations

• Intelligent queries

Contact us

• Contact customer service via the app

• Transmission of analyses for faster processing in the hotline

Setup Assistant

• Reminder of the activation date

• Detecting the router with camera scan

• Scan of access data and activation of the Internet connection

• Detect the WLAN data and automatically set up the connection

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